How does your Lifetime Warranty work?
We also offer an industry leading Lifetime Warranty, our lifetime warranty covers the following: fading, broken chain, broken clasp, missing stones. If any of these occur, then we will replace it for free. Proof of purchase such as order number, store receipt, or certificate of authenticity is required to submit a warranty claim.
To open a Lifetime Warranty Claim for a purchase made at a retail store, please email us at firstname.lastname@example.org with a photo of proof of purchase and the damaged product. If you do not have proof of purchase, we cannot offer the lifetime warranty. No exceptions can be made.