How does your Lifetime Warranty work?

We will replace your item for free if any of the following occur

  • fading,
  • broken chain,
  • broken clasp,
  • missing stones.

To submit a warranty claim proof of purchase is required, you must have the following 

  • order number
  • store receipt or email confirmation
  • certificate of authenticity

CLICK HERE TO OPEN A LIFETIME WARRANTY CLAIM FOR ONLINE ORDERS

Retail Store Warranty Claims

please email us at support@thegoldgods.com with a photo of proof of purchase (your receipt) and a clear photo of the damaged product. 

Norte: If you do not have proof of purchase, we cannot offer the lifetime warranty. No exceptions can be made.