How does your Lifetime Warranty work?
We will replace your item for free if any of the following occur
- fading,
- broken chain,
- broken clasp,
- missing stones.
Solid Gold, Vermeil and Silver
You must send back the damage or defective item
Customer is responsible for return shipping costs back and providing
To submit a warranty claim proof of purchase is required, you must have the following
- order number
- store receipt or email confirmation
- photo of product
Contact us at support@thegoldgods.com to initiate a warranty claim.
Note: If you do not have proof of purchase, we cannot offer a lifetime warranty. No exceptions can be made.