How does your Lifetime Warranty work?
We will replace your item for free if any of the following occur
- fading,
- broken chain,
- broken clasp,
- missing stones.
Solid Gold, Vermeil and Silver
You must send back the damage or defective item
To submit a warranty claim proof of purchase is required, you must have the following
- order number
- store receipt or email confirmation
- certificate of authenticity
CLICK HERE TO OPEN A LIFETIME WARRANTY CLAIM FOR ONLINE ORDERS
The link will take you to the return/exchange portal where you can submit your claim
Note: If you do not have proof of purchase, we cannot offer a lifetime warranty. No exceptions can be made.