How much is shipping?
We offer free USPS priority mail shipping for all orders within the United States, as well as Free International Shipping via USPS First Class International Mail.
How long does shipping and processing take?
Shipping within the United States is handled via USPS and takes on average 3-5 business days after processing (1-2 days).
International shipping is handled via USPS First Class International and takes anywhere from 14-21 business days.
How do I know when my order has shipped?
You will receive an email with tracking information once your order has been processed. Keep in mind processing may take 1-2 business days.
Do you accept refunds or exchanges?
We offer an 100% satisfaction guarantee, if you are not satisfied with your product, you may return it undamaged for a full refund or store credit.
If your necklace ever breaks due to common use, we will replace one time with no replacement cost.
Having trouble trying to place an order?
Please contact us at firstname.lastname@example.org or click our "Contact Us" page. Please include issues with order placement.