Dual Arrow Gold Necklace Pendant & Rope Gold Chain

Style	Dual Arrow Gold Necklace
Material	18K Gold PVD Plating Stainless Steel
Colour	Yellow Gold
Height	Pendant 5cm
Width	Rope Chain 2.5mm
Certify	Certificate Of Authenticity
Included	Custom Black Leatherette Gold Gods® Carrying Bag

The Dual Arrow Piece, crafted from two triangles, a powerful symbol in ancient times. Handcrafted to perfection by The Gold Gods®. 

 How much is shipping?

We offer free USPS priority mail shipping for all orders within the United States, as well as Free International Shipping via USPS First Class International Mail.

How long does shipping and processing take?

Shipping within the United States is handled via USPS and takes on average 3-5 business days after processing (1-2 days).

International shipping is handled via USPS First Class International and takes anywhere from 14-21 business days.

How do I know when my order has shipped?

You will receive an email with tracking information once your order has been processed. Keep in mind processing may take 1-2 business days.

Having trouble trying to place an order?

Please contact us at info@thegoldgods.com or click our "Contact Us" page. Please include issues with order placement.

18k Plated collection:

We offer a 100% satisfaction guarantee, if you are not satisfied with your product, you may return it undamaged for a full refund or store credit within 14 days of receiving your order and assuming the item(s) are in the same new condition as received.

10k - 14k Solid gold

Solid gold items are made to order especially for you which is why sales are final and shipping takes an extra few days However, we do offer a one time exchange so you can get the right width or length you need

To be eligible for a return

• Proof of purchase - receipt is require
• The item is returned in the same condition and original packaging it was received.
• Your item must be unused
• Click to inquire about refunds/exchanges

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@thegoldgods.com

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@thegoldgods.com

How does your Lifetime Warranty work?

We will replace your item for free if any of the following occur

• fading,
• broken chain,
• broken clasp,
• missing stones.

To submit a warranty claim proof of purchase is required, you must have the following 

• order number
• store receipt or email confirmation
• certificate of authenticity

CLICK HERE TO OPEN A LIFETIME WARRANTY CLAIM FOR ONLINE ORDERS

Retail Store Warranty Claims

please email us at info@thegoldgods.com with a photo of proof of purchase (your receipt) and a clear photo of the damaged product. 

Norte: If you do not have proof of purchase, we cannot offer a lifetime warranty. No exceptions can be made.